Support

A person answers.

Every product we ship is supported by the people who built it. Write to [email protected] and tell us which product you are using, what you expected, and what happened instead. Screenshots help.

For developer or partnership questions, use [email protected].

SteamTicket

Exam preparation for power engineers, 5th through 1st class. For account, progress or content questions, include the class and unit you were working in. Product site: steamticket.ca.

ShelfReports

Read-only shelf cash reports. ShelfReports never writes to your point of sale; if a number looks wrong, send us the report ticket number and we will trace it. Product site: shelfreports.com.

Tiny Rhythm

A local-first baby sleep planner. Your logs live on your device, so when you write in, include your app version and device model — we cannot see your data, and that is by design. Tiny Rhythm is a planner, not a medical device; for concerns about your child’s health, talk to your care provider. Product site: tinyrhythm.app.

We read everything. We are a small studio in British Columbia, so replies come in Pacific-time working hours — usually sooner.